Chapter 6 Other Teams & Contacts

The TLC licenses about 175,000 drivers, 115,000 vehicles, and 1,000 businesses, which together transport more than a million passengers a day, making TLC the most active for-hire transportation regulatory agency globally with oversight of a critical component of the City’s transportation network. To do all that, we need people and space. We have three main offices in NYC. Below, I would like to list the teams and contacts relevant to our work here.

It might not be complete as I do not know everybody at TLC, so if you are reading this and thinking that you should be here, email me at voevodinn with relevant info.

  • Beaver Street (Head Office)

  • LIC (Licensing and Court)

  • Queens (Inspection and Enforcement)

6.1 Beaver

TLC head office. Most of the decision-making happens here. TLC Commissioner’s office, IT, HR, PR, Legal, Policy, Education, External Affairs, Programs, and other admin staff are all located at Beaver. Here are some valuable contacts for you (always in the works):

6.1.1 Data Analytics & Engineering

  • Nikita Voevodin
    • Senior Data Engineer (Unit Head)
    • email
    • Ext 1195
    • ask me about: trip data, our tech, programming, data projects

6.1.2 Policy

  • James DiGiovanni
    • Executive Director for Policy
    • Ext 1024
    • Ask me about: policy initiatives, legislation, TLC rules
  • Ted Metz
    • Policy Analyst
    • email
    • ext 1021
    • Ask me about: open data, general data content, electric vehicles, policy research publications and reports
  • Shaniqua Payne
    • Executive Assistant to Deputy Commissioner of Policy & Legislative Counsel
    • Email
    • Ext. 1140
    • Ask me about: conference calls, scheduling meetings

6.1.3 Programs

6.1.4 IT & Data

  • Jordan Mamet
    • Information Security Analyst
    • Email
    • Ext 1216
    • Ask me about: Information security, phishing, Security Awareness
  • Lana Goldenberg

6.1.6 PR

  • Allan Fromberg
    • Deputy Commissioner of Public Affairs
    • Ext 1013
    • Ask me about: communications and press planning.
  • Rebecca Harshbarger
    • Press Secretary
    • Ext 1169
    • Ask me about: communications, press planning, agency remarks, and talking points.
  • Thea Paulucci
    • Digital Communications Manager
    • Ext 1096
    • Ask me about: social media and other digital communications
  • Katie Miller
    • Multimedia Coordinator
    • Ext 1012
    • Ask me about: graphics and video production

6.1.7 External Affairs

  • Malcolm Cain
    • Director Inclusion and External Affairs
    • Ext 1094
    • Ask me about: Licensee and Passenger outreach, industry engagement, civil and disability rights advocates, service refusals, correspondence
  • Sonia Guior
    • Director of External and Intergovernmental Affairs
    • email
    • Ext 1185
    • Ask me about: outreach to licensees, legislation impacting the agency, citywide transportation projects, TLC issues at airports, agency reports, accessibility
  • Stephanie Toro
    • Deputy Director of Inclusion & External Affairs
    • email
    • Ext: 1145
    • Ask me about: Keys to the City (driver newsletter), 311 Dynamics portfolio, Honor Roll, TLC’s Street Team, and Driver/Passenger Outreach.
  • Wuthea Thach
    • Inclusion Outreach Coordinator
    • email
    • Ext 1071
    • Ask me about: Service refusals, Driver assaults, Passenger, and Driver outreach
  • Jinsuk Moon
    • Language Access Coordinator
    • email
    • Ext: 1174
    • Ask me about: Language Access Complaints/Requirements/Protocol, Best Practices & Training on Language Access for Frontline Staff, Questions on current Translations/Interpretations projects

6.1.8 HR

6.1.9 Education

  • Nicol Fakas
    • Acting Executive Director of Education
    • Ext 1171
    • Ask me about: Driver Education
  • Mars Kennedy
    • Senior Education Analyst
    • Ext 1064
    • Ask me about: Driver Education
  • Conrad Cantor
    • Education Analyst
    • Ext 1116
    • Ask me about: Driver Education
  • Ashely Leigh
    • Education Analyst
    • Ext 1191
    • Ask me about Driver Education

6.2 LIC (Licensing and Court)

This office processes driver. Our prosecution and other analytics teams are located there. They deal with many interesting questions and data and hold a lot of institutional knowledge.

6.2.1 Data Analytics

  • Adrian Chamorro
    • Data Engineer
    • email chamorroa@
    • ext …
    • ask me about: …

6.2.2 Prosecution

  • Serge Router
    • Prosecution Data Support Unit
    • email Routers@
    • ext …
    • ask me about: …

6.3 S&E (Safety and Emissions, TLC Police)

This office inspects and processes vehicles. Our police and other analytics teams are located there. Inspection data is super helpful, and we at Beave have little knowledge of what goes into it.

6.3.1 Data Analytics

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